Relay

Your Inbox, on Autopilot.

Relay turns customer emails into instant, accurate responses — powered by your company's own knowledge base.

Deliver 24/7 support, save hours every day, and scale without hiring.

  • Replies instantly or waits for your approval
  • Learns from your uploaded knowledge base
  • Works seamlessly with Gmail
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Why Choose Relay

Everything you need to automate your customer support

Save hours every week with automated responses

AI-powered replies from your knowledge base

Instant responses, even outside business hours

Enterprise-grade security and privacy

How It Works

Get started in minutes with our simple three-step process

Connect Gmail

OAuth in minutes, secure by default.

Add your knowledge

Upload policies, FAQs, and docs.

Approve or auto-send

Start with approvals, enable auto-send when ready.

Powerful Features

Everything you need to automate your customer support. See all features in action→

AI-Powered Responses
Our AI automatically responds to customer emails with intelligent, context-aware answers based on your knowledge base and previous conversations.
Smart Escalation
When the AI can't handle a query, it seamlessly redirects to your human support team for expert assistance.
Knowledge Management
Build and maintain a knowledge base that the AI uses to provide accurate, consistent responses to your customers.
Secure & Private
Enterprise-grade security with end-to-end encryption. All customer data is protected with the highest standards.
24/7 Availability
Respond to customers instantly, even outside business hours. Never miss a support opportunity.
Support Analytics
Track response times, customer satisfaction, and identify common issues with detailed analytics and insights.

Simple, Transparent Pricing

Choose the plan that's right for you. Start with a 14-day free trial.

Starter
Perfect for getting started with AI email automation
$149/per month
  • 1,000 processed emails/month
  • 5 MB daily ingest
  • Auto-send available
  • Overage: $0.09 per email
  • 14-day free trial
Get Started
Most Popular
Growth
For growing teams with advanced AI and automation
$399/per month
  • 5,000 processed emails/month
  • 50 MB daily ingest
  • Auto-send available
  • Overage: $0.07 per email
  • 14-day free trial
Get Started
Pro
For enterprise organizations with premium features
$899/per month
  • 10,000 processed emails/month
  • 200 MB daily ingest
  • Auto-send available
  • Overage: $0.06 per email
  • 14-day free trial
Get Started

Overage pricing: If you exceed your monthly email limit, you'll be charged the overage rate per additional email processed. This allows you to scale seamlessly without upgrading your plan.

Proven Results

See the impact Relay makes for your support team. Join teams saving 10+ hours/week→

10+ hours
Time saved per week

Automated responses free up your team

< 1 minute
First response time

Instant replies, even after hours

85%+
Auto-resolution rate

Most queries handled automatically

Integrations

Connect with the tools you already use

Gmail

Connect your Gmail account in minutes with secure OAuth authentication

Frequently Asked Questions

Everything you need to know about Relay

Ready to automate your support?

Start your 14-day free trial.

Get started