Relay learns your business and drafts accurate replies to every support email, so your team can focus on what matters.
Built with security and transparency at the core
256-bit Encryption
OAuth 2.0 Secure
Full Approval Control
No Card Required
4 steps to automated support
From overwhelming inbox to effortless automation in minutes
Connect Account
Gmail
Google OAuth 2.0
Outlook
Microsoft OAuth
Link your Gmail or Outlook account in seconds using secure OAuth. Relay monitors incoming emails and identifies support queries that need responses.
Knowledge Base
Uploadproduct-faq.pdf
24 pages
support-guide.docx
12 pages
pricing-info.txt
Upload FAQs, product docs, or paste text directly. Relay learns your business and how you communicate to generate accurate, on-brand responses.
AI Draft
Just now
Hi Sarah, thanks for reaching out! Your order #4829 shipped and should arrive by Friday.
Here's your tracking link…
When a customer email arrives, Relay instantly drafts a response using your knowledge base. Every reply sounds like it came from your best support agent.
Review Draft
PendingRe: Order #4829
24
Sent
96%
Approved
1.2m
Avg time
Review each draft before it sends, or enable auto-send for routine queries. Complex issues automatically escalate to your team. Track performance with built-in analytics.
Connect your tools, collaborate with your team, and track performance in one place
Connect your email, choose your AI.
Connect all your support inboxes.
Invite your team. Assign roles. Share mailboxes across agents.
Track response quality, approval rates, and time saved. Optimize your knowledge base with data.
Start free — no credit card required. Upgrade when you need unlimited AI and team features.
Can't find what you're looking for? Contact our customer support team
Join growing teams using Relay to automate customer support. Get started free — no credit card required.
